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How to send a bulk mailing in Viber

In this tab you can send messages via Viber to one or more numbers. You can also create bulk Viber messages. Messages can contain text and image, or a combination of text, image and button.

To open this tab, select SMSSend SMS in the side menu and select VIBER tab.

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How to send a bulk mailing in Viber - photo 1

Sending viber message

To send a viber message, follow the steps below:

Action
1To send a single message, enter the Recipient phone number.
You can also enter multiple numbers separated by commas (e.g. 0501234567, 39371234567)
2To perform bulk message sending, select Recipients' phone numbers from previously added address books.
To create an address book and add recipient numbers to it, go to RECIPIENTS tab in the Address Book section
3Enter the Sender ID or select from a list of previously added Sender IDs. Click the Sender ID field to open that list.
You can also register a new Sender ID by clicking the REGISTER NEW SENDER ID button to the right of the Sender ID field.
You will be redirected to the SENDER ID tab
4Select the Date on which you want to send the message. You can enter the date manually or select it in the calendar, to do this, click the Calendar icon on the right side of the field
5Specify the Time to send the message. You can enter the time manually or select from the list by pressing the Clock icon on the right side of the field (be sure to specify Kyiv time)
6Specify Message lifetime in minutes (10 to 1440)
7Enter the Mailing name to help you easily navigate through the reports in the future
8Select the Type of mailing:
  • Text
  • Image
  • Text + image + button
  • Further actions depend on the selected mailing type and are described in the relevant sections
    9To check what the message will be like for the recipients, you can send yourself a test SMS. To do this, Enter the number and press SEND

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    How to send a bulk mailing in Viber - photo 2

    Mailing type - text

    If you want to send only text in a viber message, follow the steps below:

    Action
    1Select the Text mailing type
    2Enter the message text in the Message text field.
    Use the VARIABLE VALUE button to add a variable to the message text.
    The right side of the message text input field shows the Number of entered signs.
    You can also switch the message text from cyrillic to latin and vice versa using the LATIN/CYRILLIC selector

    Press EXECUTE to send the message.

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    How to send a bulk mailing in Viber - photo 3

    Mailing type - image

    If you want to send only image in a viber message, follow the steps below:

    Action
    1Select the Image mailing type
    2Select the desired Image file on your device (images with equal width and height are recommended).
    Once the image is selected and uploaded, it will be displayed in the message preview

    Press EXECUTE to send the message.

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    How to send a bulk mailing in Viber - photo 4

    Mailing type - text + image + button

    If you want to send a viber message that contains text, an image and a link button, follow the steps below:

    Action
    1Select the Text + image + button mailing type
    2Enter the message text in the Message text field.
    Use the VARIABLE VALUE button to add a variable to the message text.
    The right side of the message text input field shows the Number of entered signs.
    You can also switch the message text from cyrillic to latin and vice versa using the LATIN/CYRILLIC selector
    3Select the desired Image file on your device (images with equal width and height are recommended).
    Once the image is selected and uploaded, it will be displayed in the message preview
    4Specify the Caption to be displayed on the button.
    After the button caption is added, it will be displayed in the message preview
    5Specify the Link that will be followed after pressing the button

    Press EXECUTE to send the message.

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    How to send a bulk mailing in Viber - photo 5

    Resending by SMS

    You can also send text sms messages in addition to viber messages. To do this, follow the steps below:

    Action
    1Select the Resend by SMS checkbox
    2Select the Sender ID from a list of previously added Sender IDs. Click the Sender ID field to open that list.
    You can also register a new Sender ID on the SENDER ID tab
    3Enter the Message text (sign limits per message: 70 for cyrillic and 160 for latin).
    Use the VARIABLE VALUE button to add a variable to the message text.
    The right side of the message text input field shows the Number of entered signs and The number of messages required to send the entered text.
    You can also switch the message text from cyrillic to latin and vice versa using the LATIN/CYRILLIC selector

    Press EXECUTE to send the message.

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    How to send a bulk mailing in Viber - photo 6

    Advanced options

    You can also apply additional options when you send message. Click Advanced options to expand them.

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    How to send a bulk mailing in Viber - photo 7

    OptionDescription
    1Send me SMS upon completion of mailingUpon completion of the mailing you will be sent an SMS notification

    Check the cost

    To check the cost of sending messages, click HOW MUCH IS IT? to the right of the EXECUTE button.

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    How to send a bulk mailing in Viber - photo 8

    The SMS Sending pop-up window opens with detailed information about the cost of sending the message(s).

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    How to send a bulk mailing in Viber - photo 9

    Message preview

    On the right side of the page is a window in the form of a mobile phone. This window shows a preview of your message as it will be received by the recipient.

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    How to send a bulk mailing in Viber - photo 10